![]() ![]() If an RMA is issued, the package must be shipped within 14 days of the RMA issuance or the package will be refused and returned to sender. If it is determined that a warranty claim exists, at our sole discretion, Hover-1 may send replacement parts and or issue an RMA number (Return Material Authorization) to send the product to Hover-1. Hover-1 reserves the right to verify purchases with the retailer and/or asset protection databases, and will deny warranty claims if the receipt is invalid, cannot be verified, or if the item has been returned or exchanged. A copy of your receipt or online order confirmation, with purchase date visible, is required. We may require photos and/or videos to properly diagnose the issue and verify warranty eligibility. If you have purchased an extended warranty, you will need to contact the retailer it was purchased from for assistance.ġ) To make use of the warranty services, you must contact the Hover-1 Service Center by visiting 2) Hover-1 will try to diagnose and solve your problem. We therefore accept no liability for accidental, indirect or other consequential damage of any kind, which leads to usage restrictions, data loss, and loss of earnings or interruption to business. The warranty period for any replacement parts installed ends with the warranty period for the entire product.ĥ) Any other further claims are excluded, especially those for replacement due to damage caused to the outside of the product, provided there is no obligatory legal liability. ![]() Exposure to water, moisture, mud, dirt or debris, voids the warranty.Ĥ) Warranties that have been activated do not cause the warranty period to be extended, nor do they trigger a new warranty period. Using any charger, other than a genuine Hover-1 charger, or a charger for a different model, voids the warranty and is a serious fire hazard. Products and/or parts that have been replaced or exchanged become property of Hover-1.ģ) The warranty is voided if repairs or modifications are performed without the written consent of Hover-1 or if our products are equipped with additional parts or accessories that are not approved for the Hover-1. Hover-1 reserves the right to exchange the product for a replacement product of equal or greater value if the product cannot be repaired within a reasonable time or at a reasonable cost. There is no warranty obligation in the event of marginal differences compared to the target appearance and workmanship provided these have a negligible effect on the product’s fitness for use, in the event of damage caused by chemical or electrochemical effects, by water, moisture, debris or generally from abnormal conditions.Ģ) The warranty will be performed in such a way that we shall decide whether to repair the defective parts or to replace them with working parts. The warranty does not cover tires, charge ports and other parts, which are considered consumables, parts that break easily such as glass or plastic or defects based on normal wear and tear. We offer a warranty on our products in accordance with the following conditions:ġ) The warranty does not cover over-charging, or damages due to improperly maintaining lithium-ion battery installed in unit.The following conditions comprise the requirements and scope of our warranty conditions and do not affect our legal and contractual warranty obligations. This warranty gives you specific legal rights, and you may also have other rights which vary under local laws.The manufacturer will not take any responsibility if the failure of the unit has resulted from accident, abuse, misuse, or any unauthorized repair, modification or disassembly.The responsibility of manufacturer shall be limited to the repair or replacement of the product at its sole discretion.The warranty is not applicable if the product has been subject to physical abuse, improper installation, modification or repair by unauthorized third party. ![]()
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